FREQUENTLY ASKED QUESTIONS
What is the culture like at Bruster's Real Ice Cream?
At Bruster's Real Ice Cream our Team Members will always be part of our family! Respect, professionalism and friendliness make Bruster's a team-oriented environment where we take pride in all that we do to deliver only the freshest, highest quality foods and superior services at all times to our Customers. Let our Team Members show you what Bruster's is all about.
Why would I want to work for Bruster's Real Ice Cream?
Bruster's is more than just a job. Team members gain life experience beyond just serving a great product in a friendly and fun environment. We deliver happiness through our windows each and every day and offer a number of perks.
Competitive Pay - We value our team members and show it with our higher starting wage. We also offer excellent part-time and full-time benefits including paid time off.
Flexible Schedules - We understand real life includes commitments to family, friends, school, or teams, and we'll work with you to accommodate.
A Fun Place to Work - This is a fast-paced, fun, and inclusive environment where we encourage everyone to be their best selves. We also host team building events and activities. Of course, you get free ice cream at every shift and an employee discount.
Grow with Us - Learn new skills for the future or find your career with opportunities for training, development, and promotion from within. We also offer medical, dental, and vision benefits for full-time team members.
What type of shifts are available at Bruster's Real Ice Cream?
Our stores offer a variety of flexible shifts and are willing to work around personal commitments including school schedules. It takes dedicated Team Members working at all times of the day and night to provide the best experience possible to our Customers. To that end, we offer a variety of shifts that may work with your specific scheduling needs. Be sure to indicate your desired availability on your application.
What benefits are available to Bruster's Team Members?
Bruster's Ice Cream offers benefits packages for both full-time and part-time Team Members. These include medical, dental and vision benefits. Free ice cream on every shift and an employee discount.
What are the responsibilities of a Bruster's Team Member?
All of our team members bring their best each and every time they come to work. This includes:
Treating Our Customers Like Family - Our team members are friendly and passionate about service and put our customers first. Great customer service includes providing a sincere greeting, interacting with the customer (take orders, ask about their experience, recommend ice cream flavors, etc.) anticipating customer needs (offering napkins, stickers, etc.), and thanking each customer for their visit.
Working as a Team - Listen and communicate with respect, anticipate the needs of the team, ask for help when you need it, and be flexible, dependable, and responsible in your role.
Working Clean - Be relentless to maintain a spotless environment for a professional, safe, and fun experience throughout the store and surrounding areas
Working with Pride - Ensure that all products are of the highest quality and would be something you'd be proud to serve to your own family.
What training and advancement opportunities are available?
At Bruster's Ice Cream, we believe strongly in our team members learning new skills for the future and finding your career path with opportunities for training, development, and promotion from within.
I heard a new store is opening near me soon. How do I apply?
Our 1st Las Vegas location is accepting applications now! Apply on the website or check out our job postings on Zip Recruiter
Check back frequently to see if any new stores are planned in your area.
What are the steps in the hiring process?
Once submitted, your application will be kept active for 60 days. During this time, the management team will have access to review your application and may contact you to set up an interview. At the end of the 60-day period, you may submit another application should you wish to continue to be considered for another position.
Now that I've submitted my application, what happens next?
You may be contacted directly by phone or email to set up an interview if the management team finds that your qualifications could be suited for the position. We get a lot of applications, so please be patient.
Who do I contact if I need an accommodation either to perform the job or for an interview?
Upon request, Bruster's will provide a reasonable accommodation to help you complete your application. You may also identify reasonable accommodations that can be made to assist you in the hiring process and to perform the essential functions of the position you seek.