FREQUENTLY ASKED QUESTIONS

At Bruster's Real Ice Cream our Team Members will always be part of our family! Respect, professionalism and friendliness make Bruster's a team-oriented environment where we take pride in all that we do to deliver only the freshest, highest quality foods and superior services at all times to our Customers. Let our Team Members show you what Bruster's is all about.

Bruster's is a stable, growing company where the advancement opportunities are endless. As an hourly Team Member , you can advance through a variety of levels tied to pay increases and have the opportunity to pursue a management career. In fact, all of our Store Managers will be promoted from within. Our Team Members get to work in a diverse, fast-paced environment, where everyone is united in their pride in being part of the Bruster's family and their dedication to cooperating towards the same purpose, mission, and goals

And then there's the bottom line: the perks are impressive. In addition to a comprehensive part-time and full-time benefits packages and attractive salaries, our Team Members express their teamwork, camaraderie, and store spirit at company events such as summer picnics, store achievement parties, holiday celebrations, and a number of athletic tournaments hosted throughout the year. And of course, you can count on free ice cream anytime you work.

Our stores offer a variety of flexible shifts and are willing to work around personal commitments including school schedules. It takes dedicated Team Members working at all times of the day and night to provide the best experience possible to our Customers. To that end, we offer a variety of shifts that may work with your specific scheduling needs. Be sure to indicate your desired availability on your application.

Bruster's Ice Cream is proud to offer attractive benefits packages for both full-time and part-time Team Members.

Our Bruster's Team Member position is what Bruster's is all about; giving the customers the freshest, highest quality foods and providing them with friendly service in a sparkling clean environment. At Bruster's, our work environment is fast paced, fun and team oriented. Each Team Member is given an opportunity to advance within the Bruster's Ice Cream Levels of Development progressing from preparing fresh ingredients and taking orders, to ensuring the quality of our ingredients and preparing an order, to finally overseeing operations as a member of our management team.

At Bruster's Ice Cream, we believe strongly in promoting from within and that training is our future. In fact, it's so important that our dedication to providing excellent training and development for all of our Team Members is outlined in our Purpose/Mission Statement.

All of our Bruster's Ice Cream Store Managers start out as hourly Team Members and are promoted with the help of our ongoing training and development program. This ensures that each Bruster's manager has a strong foundational understanding of company principles and operations in order to uphold our unique quality and customer service standards. For this reason, we do not hire directly for Store Management positions.

When we have new stores opening you'll find a list of them here. Check back frequently to see if any new stores are planned in your area.

Once submitted, your application will be kept active for 60 days. During this time, the management team will have access to review your application and may contact you to set up an interview. At the end of the 60-day period, you may submit another application should you wish to continue to be considered for another position.

Each of our stores is responsible for making their own hiring decisions. You may be contacted directly by phone or email to set up an interview if the management team finds that your qualifications could be suited for the position. In the meantime, you are welcome to follow up on your application in person, by visiting the store you applied at and asking a member of management about the store's specific hiring needs.

Upon request, Bruster's will provide a reasonable accommodation to help you complete your application. You may also identify reasonable accommodations that can be made to assist you in the hiring process and to perform the essential functions of the position you seek.

If you'd like to follow up on the status of your application in person, you are welcome to visit our stores to ask a member of management about opportunities available at their specific location